Privacy/Data Protection

Privacy Notice.

This privacy notice explains what to expect when I collect personal information.

Contacting via social Media

If you send me a private or direct message via social media the message will be archived within the social media platform it was sent to unless you request its deletion. It will not be shared with any other organisations.

Contacting me by Telephone

When you call me any personal data that you give me will be used to track customer interaction.

Contacting me by email

Any email sent to me, including any attachment, maybe monitored and used by me for reasons of security and to track customer interaction. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to me is within the bounds of the law.

Using my services

I offer the services of NO HANDS Massage and Sports Massage. I have to hold the details of the people who have requested these services in order to provide it. However, I only use these details to provide the services the person has requested and, if the person has opted in, to send other communication (such as marketing) from me. When people do subscribe to my mailing list, they can cancel their subscription at any time and are given an easy way of doing this.

Lawful Basis and Retention Periods

I process data under the lawful basis of Consent and retain personal data for 7 years after your last interaction with me.

For clients under the age of 18, I keep their information for 7 years after they turn 21 years old. Or as above, whichever is latest.

Your Rights

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information I hold about you. You can read more information about these rights here – https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/

Specifically you have the following rights.

  • The right to be informed
  • The right to access
  • The right to rectification
  • The right to erase
  • The right to restrict processing
  • The right to data portability
  • the right to object
  • the right to be subjected to automated decision-making including profiling